If you're a first-time supervisor, two questions have probably already come to mind: just what is supervision and how do I go about it? Being a supervisor can challenge and reward you. Specific skill sets will help you make the transition from front-line worker to effective supervisor. You'll learn and practice key communication and work-management skills, as well as how to manage time. You'll also learn specific skills for your new position such as how to report upwards to your supervisor using the four key element model, how to give effective feedback using the 3-F model, how to use different strategies to motivate your staff, and how to delegate effectively.
This course is for drinking water professionals who are entering into a supervisory or management role at their utility or organization and who need to build the basic skills needed to be an effective supervisor. Those who are currently managers will find this course a beneficial review as well.
April 10, 2024 8:30am - 3:30pm, 0.6 CEUs MFS424AT, $190 member rate/ $240 non-member
NEWWA's Cancellation Policy: Any registration cancellation is assessed a $30.00 administrative fee. If you cancel within one (1) business day of the event or training you will be charged 100 percent of the original registration fee. This charge is non-refundable and non-transferable. Written refund/credit requests made for special circumstances will be considered on a case-by-case basis.
ADA:
If you have a disability and need accommodations to participate in one of NEWWA's courses, please contact NEWWA at 508-893-7979 before the start of the course so proper arrangements can be made.