Public relations and crisis communications is often overlooked at the utility setting. However, by being proactive with both public relations, and incorporating social media, a utility can establish positive and productive relationships with their customers, city/town officials, and the general public as a whole. In addition, proper preparation for any type of crisis will ensure the smoothest transition back to “normal” for a utility after a major, or even minor incident. This course will provide the background necessary to start a utility off on the right foot with establishing a PR program, diving into the world of social media, and planning ahead for a crisis.
Online October 8, 2024 8:30am-11:45am; PPR225ATV 3 TCHs
$145 Member/ $305 Non-Member
NEWWA's Cancellation Policy: Any registration cancellation is assessed a $30.00 administrative fee. If you cancel within one (1) business day of the event or training you will be charged 100 percent of the original registration fee. This charge is non-refundable and non-transferable. Written refund/credit requests made for special circumstances will be considered on a case-by-case basis.
ADA:
If you have a disability and need accommodations to participate in one of NEWWA's courses, please contact NEWWA at 508-893-7979 before the start of the course so proper arrangements can be made.